ClickTale is the industry leader in Customer Experience Analytics (CEA), providing businesses with revolutionary insights into their customers’ online behavior. Over 60,000 businesses rely on ClickTale to optimize website performance, improve usability and dramatically increase conversion rates. ClickTale tracks every mouse move, click and scroll, creating playable videos of customers’ entire browsing sessions as well as powerful visual heatmaps and behavioral reports that perfectly complement traditional web analytics. As a fully hosted subscription service, ClickTale is cost-effective and quick to set up. For more information, please visit www.clicktale.com.

Primary Benefits

• Optimize websites and landing pages • Maximize conversion rates and ROI • Minimize shopping cart abandonment • Discover and fix website issues • Improve customer satisfaction and retention

Key features

• Watch and download playable videos of your customers’ actual browsing behavior. See every mouse move, click, scroll and keystroke. • Powerful Visual Heatmaps aggregate thousands of browsing sessions showing you where visitors look, where they click, where they skip and how far down they scroll. • Form Analytics helps increase your online forms’ conversion rates by revealing which fields take too long to fill, are often left blank, or cause your customers to leave. • Segment customers based on any browsing behavior or business process. See customers who abandoned your shopping cart, experienced errors, or could not find what they were looking for.